Terms of Service (VisitsFromAI.com)

Effective date: April 6, 2026

These Terms of Service ("Terms") govern your access to and use of visitsfromai.com and any related websites, dashboards, tools, reports, content, and services operated by Olmsted Tech LLC ("VisitsFromAI," "we," "us," or "our").

By accessing or using the Services (defined below), you agree to these Terms. If you do not agree, do not use the Services.

1. Who we are and how to contact us

Operator: Olmsted Tech LLC (Wyoming, USA)

Registered Agent Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States

Contact: support@visitsfromai.com (or any other support email or portal we provide in the Services)

2. Definitions

"Services" means the website, your account, dashboards, reports, tools, content, and any products or services we provide, including the Free Report, Playbook, Growth subscription, and Professional Services (each defined below).
"Free Report" means our automated AI visibility analysis and report that evaluates how a website may appear — or fail to appear — when AI assistants respond to relevant queries. The Free Report is generated by crawling publicly accessible pages on your submitted domain and scoring the result across five pillars: Crawlability, Content, Schema Markup, Authority, and AI Citation.
"Playbook" means our paid DIY guides, tutorials, and instructional content for improving a website's visibility in AI-powered search and recommendation systems (sometimes called "GEO," "AI Search Optimization," or similar).
"Growth Subscription" means a recurring monthly subscription that provides automated monthly rescoring, score trend tracking, competitor domain monitoring, and related features as described in the Services.
"Professional Services" means done-for-you services such as full-service optimization, managed retainer engagements, schema markup implementation, content production, website technical work, custom integrations, and related work.
"Content" includes text, images, video, templates, reports, data, prompts, instructions, and other materials on or provided through the Services.
"Inputs" means the domain name, website URL, and any other information you submit to us in connection with the Services, as further described in Section 7.

3. Eligibility and use of the Services

You may use the Services if you can form a legally binding contract in your jurisdiction. We do not knowingly allow use by minors or collect information from minors.

You are responsible for ensuring your use of the Services is lawful in your location. The Services are offered primarily to customers in the United States but may be available worldwide subject to applicable restrictions, including sanctions and export control laws.

4. Accounts and security

4.1 Account registration

To access certain features (including the Playbook and Growth Subscription), you must create an account using email-based authentication.

4.2 Your responsibilities

You agree to:

provide accurate information;
keep your account credentials secure;
promptly notify us of any unauthorized access; and
be responsible for all activities that occur under your account.

We may suspend or terminate accounts that are compromised, used unlawfully, or used in violation of these Terms.

5. What we provide — and what we don't

5.1 Automated analysis and inherent limitations

Our reports and scores are generated using automated systems, including website crawling, third-party AI model APIs, and programmatic scoring logic. Automated outputs can be incomplete, outdated, or imprecise. Results may vary over time and may differ based on crawl timing, AI model behavior, query construction, website configuration, or other factors outside our control.

We make reasonable efforts to produce accurate and useful analysis, but the Services are not a substitute for your own review and professional judgment.

5.2 No guarantees

We do not guarantee any particular outcome, including — without limitation — improved AI citation frequency, increased website traffic, higher search engine rankings, leads, conversions, or revenue.

We will take good-faith steps to provide the Services you purchase, but outcomes depend on many factors beyond our control, including third-party AI platforms, search engines, competitors, your website's content and technical configuration, and ongoing changes to AI systems and the broader search ecosystem.

5.3 Not professional advice

The Services and Content are for informational and educational purposes only and do not constitute legal, technical, financial, or other professional advice. If you operate in a regulated industry — including medical, legal, or financial services — you are solely responsible for compliance with applicable laws, regulations, and professional rules.

6. Acceptable use and prohibited activities

You agree not to, and not to allow others to:

use the Services for unlawful, misleading, deceptive, or fraudulent purposes;
infringe the intellectual property or other rights of any party;
interfere with or disrupt the Services, our infrastructure, or connected networks;
attempt to access non-public areas of the Services or other users' accounts;
reverse engineer, decompile, or attempt to extract source code or underlying methods (except to the extent permitted by applicable law);
scrape, harvest, or bulk-export Content or reports beyond what your account features expressly permit;
resell, redistribute, or publicly publish the Playbook or other paid Content — including screenshots, copies, or mirrors — except as expressly permitted by us in writing; or
use the Services to generate, facilitate, or promote fake content, artificial engagement, or manipulation of third-party platforms in violation of those platforms' terms.

We may investigate suspected violations and suspend or terminate access accordingly.

7. Domain submissions, crawling authorization, and third-party access

7.1 Your Inputs

When using the Services, you will submit a domain name or website URL (your primary Input) along with any other information you choose to provide (such as contact details or professional context). You represent and warrant that:

you have the right to submit the domain for analysis — either because you own or control it, or because you are authorized by the owner to do so; and
your Inputs do not violate any third-party rights or applicable law.

7.2 Crawling authorization

By submitting a domain through the Services, you authorize us to crawl publicly accessible pages on that domain for the purpose of performing the analysis and generating your report. This includes:

fetching pages identified through the site's sitemap, common URL patterns, and internal link discovery;
reading metadata, structured data, page content, and technical signals on those pages; and
for Growth Subscription customers, performing automated re-crawls on a monthly basis to generate updated scores.

We crawl only pages that are publicly accessible at the time of crawl. We respect robots.txt disallow rules that apply to our crawler. We do not circumvent authentication, paywalls, or other access controls.

Note: Part of the analysis we provide evaluates how your robots.txt configuration affects your visibility to AI crawlers generally (including third-party systems such as GPTBot, ClaudeBot, and others). Our own crawl of your site is a separate and independent activity performed solely to provide the Services.

7.3 Permission to use Inputs

You grant us a worldwide, non-exclusive, royalty-free license to use your Inputs as needed to provide, maintain, and improve the Services, including generating reports, performing analysis, and delivering Professional Services.

7.4 Access to your systems (Professional Services)

If you purchase Professional Services, you may choose to provide us with access to your website, hosting environment, CMS, analytics tools, or other systems (collectively, "Client Systems").

You acknowledge and agree that:

you control the level of access you provide and can revoke it at any time;
you are responsible for maintaining appropriate permissions and backups;
you authorize us to make changes within Client Systems consistent with the scope you purchase and your instructions; and
you assume responsibility for the public-facing content and outcomes of changes made to Client Systems, including any third-party enforcement actions related to your business or your platform agreements, except to the extent caused by our intentional misconduct.

7.5 Credentials (Professional Services)

Where delegated access (such as adding us as a team member or collaborator) is not available, you may provide login credentials. We store credentials only when necessary to perform the work and encourage the use of delegated or limited-access methods wherever possible. We do not guarantee that any method of credential handling is risk-free.

8. Purchases, subscriptions, billing, and taxes

8.1 Payments

Payments are processed through Stripe or other payment processors we may enable. You authorize us (and our processor) to charge your payment method for applicable fees, taxes, and any recurring charges you agree to.

8.2 Subscriptions and auto-renewal

If you purchase a Growth Subscription or any other recurring service, your subscription will automatically renew at the then-current price unless you cancel before the renewal date.

8.3 Price changes

We may change pricing for subscriptions or recurring services. If we do, we will provide reasonable advance notice through the Services, by email, or by other means. Unless otherwise stated, updated pricing applies beginning with the next renewal period after notice.

8.4 Taxes

You are responsible for any taxes, duties, or governmental assessments associated with your purchases, except taxes based on our net income.

8.5 Failed payments

If a payment fails, is reversed, or is charged back, we may suspend access to the Services and pause deliverables — including reports and Professional Services — until payment is resolved. We may also charge fees permitted by law or your payment provider's rules.

9. Refunds, cancellations, and account deletion

9.1 Free Report

The Free Report has no fee and therefore no refunds apply.

9.2 DIY Playbook (one-time purchase)

All sales are final; no refunds, except where required by applicable law.

EU/UK note: If you are located in the EU or UK, you may have a statutory right to withdraw from a purchase within 14 days unless you consent to immediate access and acknowledge that you are waiving that right. Where required, we will ask you to confirm this before access is granted.

9.3 Growth Subscription

You may cancel your Growth Subscription at any time through your account settings or by contacting support. We do not prorate partial billing periods. Cancellation stops future renewals; you retain access through the end of the current paid period unless otherwise stated.

9.4 Professional Services

Professional Services are structured as non-refundable to the maximum extent permitted by law, because work begins promptly and resources are committed upon purchase.

Where fees are broken into components (for example, a non-refundable setup fee and non-refundable increments once work has commenced), that structure will be described at checkout or in a written scope of work.

9.5 Account deletion

You may delete your account through the Services (if available) or by contacting support. Deleting your account may result in the permanent loss of access to Content, reports, and score history, subject to any export tools we provide and applicable legal retention obligations.

10. Intellectual property

10.1 Our IP

We and our licensors own all rights in the Services and Content, including the Playbook, report formats, templates, branding, designs, and software, except for your Inputs. These Terms do not transfer any ownership to you.

10.2 Limited license to you

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and Content for your own internal business purposes.

10.3 Restrictions on redistribution

You may not copy, reproduce, resell, distribute, publicly display, or create derivative works from the Playbook or other paid Content except as expressly permitted by us in writing.

10.4 Custom deliverables (Professional Services)

For Professional Services that produce custom deliverables (such as website assets, schema markup, or custom code), ownership and licensing terms may vary by project and will be defined in a written scope of work or separate agreement.

Default position unless otherwise agreed in writing:

Upon full payment, you own the specific custom deliverables created uniquely for you.
We retain ownership of our pre-existing materials, tools, templates, know-how, and reusable components, and grant you a license to use them as incorporated into your deliverables.
Where we host or operate a solution for you, you receive a right to use it rather than outright ownership, as specified in your service scope.

11. Confidentiality (Professional Services)

If you share non-public business information with us in connection with Professional Services, we will use it only to provide the Services and will take reasonable steps to protect it. Information you provide through public-facing URLs or publicly accessible profiles is not considered confidential.

More detailed confidentiality obligations may be included in a separate service agreement where applicable.

12. Third-party services and platforms

The Services may integrate with or reference third-party services, including AI model APIs, analytics tools, payment processors, CMS platforms, and hosting providers. Your use of any third-party service is governed by that service's own terms, and we are not responsible for third-party services, outages, policy changes, or enforcement actions.

13. Modifications and availability

We may modify, update, suspend, or discontinue any part of the Services at any time. We do not guarantee uninterrupted availability. Reports may take minutes or, in rare cases, longer due to processing queues, provider downtime, or maintenance.

14. Disclaimers

THE SERVICES AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED, OR THAT ANY REPORT OR ANALYSIS OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

No indirect damages. We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunities, even if we have been advised of the possibility of such damages.
Cap on liability. Our total liability arising out of or related to the Services or these Terms will not exceed the greater of: (a) the total amount you paid us for the Services giving rise to the claim in the twelve (12) months before the event first giving rise to liability, or (b) $100.
Allocation of risk. The limitations in this section apply even if a remedy fails of its essential purpose. They reflect a reasonable allocation of risk between the parties and are a fundamental element of the basis of the bargain between us.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

16. Indemnification

You agree to indemnify, defend, and hold harmless Olmsted Tech LLC and its owners, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

your Inputs or your use of the Services;
your violation of these Terms;
your instructions or approvals in connection with Professional Services;
your violation of any applicable law; or
your violation of any third-party platform's terms in connection with your use of the Services.

17. Termination and suspension

We may suspend or terminate your access to the Services — in whole or in part — if we reasonably believe you have violated these Terms, created legal or operational risk for us or others, or used the Services unlawfully.

Upon termination:

your license to use the Services ends immediately;
access to the Playbook, reports, and score history may end; and
provisions that by their nature should survive termination will survive, including Sections 10, 11, 14, 15, 16, 18, and 19.

18. Dispute resolution and arbitration

18.1 Informal resolution first

Before filing any claim, you agree to contact us at support@visitsfromai.com and attempt to resolve the dispute informally by describing the issue and your requested resolution. We will attempt to respond within 30 days.

18.2 Binding arbitration

Except for claims eligible for small claims court and claims seeking injunctive or other equitable relief for intellectual property misuse, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration.

Arbitration will be administered by a recognized arbitration provider (such as the American Arbitration Association) under its applicable rules. The arbitrator may award the same damages and relief a court could award on an individual basis.

18.3 No class actions

You and we agree that any dispute will be brought only on an individual basis and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of class or representative proceeding.

18.4 Venue for non-arbitrable matters

For any matters not subject to arbitration under this section, you agree to submit to the jurisdiction of courts located in the United States, unless applicable law requires otherwise.

19. Governing law

These Terms are governed by the laws of the United States and, to the extent state law applies, the laws of the state in which Olmsted Tech LLC is organized (currently Wyoming), without regard to conflict-of-law principles.

20. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms on the site and/or notify you by email or through the Services. Continued use of the Services after changes become effective constitutes your acceptance of the updated Terms.

21. Miscellaneous

Entire agreement. These Terms (together with any policies incorporated by reference) constitute the entire agreement between you and us regarding the Services, unless you enter a separate written services agreement with us.
Order of precedence. If you sign a separate agreement or statement of work for Professional Services that conflicts with these Terms, the separate agreement controls for that Professional Services scope.
Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets.
No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

22. Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated by reference into these Terms.